Terms of Service
Chapter 1: General Provisions
Article 1 Purpose
The purpose of these Terms and Conditions is to stipulate the rights, obligations and responsibilities between the company and the user, as well as matters concerning the user's service use procedure in relation to e-commerce services, event management, and other information services(hereinafter referred to as “Service”) provided through the “Glocal Plus” Internet site (http://www.glocal-plus.com) operated by GW Pacific Co., Ltd. (hereinafter referred to as the “Company”)
Article 2 Specification, Effect and Change of Terms and Conditions
1. The company provides the contents of these terms and conditions along with the company's name, business location, representative's name, business registration number, and contact information (telephone, fax, e-mail address, etc.) on the "Glocal Plus" Internet site ( http://www.glocal-plus.com) initial service page or connected page.
2. The company may amend these terms and conditions to the extent that it does not violate related laws such as the Act on the Regulation of Terms, the Framework Act on Electronic Documents and Electronic Transactions, the Electronic Signature Act, the Act on Promotion of Information and Communication Network Utilization and Information Protection, etc., the Act on Consumer Protection in Electronic Commerce, etc., and the Electronic Financial Transaction Act.
3. By agreeing to these Terms, you agree to regularly visit the Services to check for any changes to these Terms. The company is not responsible for damages caused by users not knowing information about the changed terms and conditions.
4. If the company revises these ter ms and conditions, specify the existing terms and conditions, the date of application of the revised terms and conditions, and the reason for the revision, together with the current terms and conditions, from 7 days before the date of application to a considerable period after the date of application (,if the revision is important to customer, from 30 days before the date of application to a considerable period after the date of application), by the method of paragraph 1 above.
5. If a member does not agree to the revised terms and conditions, the member may withdraw (terminate). If the company notifies the member in accordance with the preceding paragraph and clearly notifies the member that it will be regarded as approved if the member does not express his or her intention to reject it by 7 days after the date of enforcement of the revised terms and conditions, if there is no expression of intention, it is deemed to have approved the revised terms and conditions.
Article 3 Definition of Terms
The definitions of terms used in these terms and conditions are as follows.
1. “Service” refers to a virtual business place set up by the company to trade goods or services using information and communication facilities such as computers to provide goods or services to users, as well as a business operator operating an Internet site It is also used in the meaning of
2. "User" refers to members and non-members who access the service operated by the company and use the service provided by the company.
3. "Member" refers to a person who has registered as a member by providing personal information to the company, and who can continuously receive information from the company and continue to use the services provided by the company.
4. "Non-member" means a person who uses the service provided by the "company" without subscribing to membership.
5. “ID” means an e-mail address consisting of a combination of letters and numbers designated by a “member” and approved by the “company” for identification of a “member” and use of the “service”.
6. “Password” means a combination of letters or numbers set by the “member” himself to confirm that he is a “member” that matches the “ID” given to him and to protect his/her secrets.
7. “Paid service” means a service provided by the “Company” for a fee.
8. “Posts” means texts, photos, videos, and various files and links in the form of information such as codes, texts, voices, sounds, images, and videos posted on “services” by “users” when using “services.”
9. “Affiliates” refers to individuals, groups, or companies that enter into a separate contract with the company and provide services together with the company or under consignment from the company.
Article 4 Rules other than the terms and conditions
1. These Terms and Conditions are applied together with a separate user guide for the services provided by the company.
2. Matters not specified in these terms and conditions are subject to the relevant laws and regulations, such as the detailed service use guidelines set forth by the company.
Article 5 Notice to Users
1. If the company and the companies affiliated with the company notify the user, it can be done through e-mail or other methods. At this time, the company notifies the user with the most recent contact information notified to the company, and this is deemed to have completed legitimate notification.
2. In the case where the company and affiliates give notice to many and unspecified users, individual notifications under Paragraph 1 can be substituted for by posting on the Internet site for a period of 7 days or more.
Chapter 2 Conclusion of Service Use Agreement
Article 6 Conclusion of Service Use Agreement
1. The member's contract of use is established when the company approves the use of the person who registers as a member and uses the service (hereinafter, the applicant for subscription) agrees to the contents of these terms and conditions and the application for subscription.
2. The time of establishment of the contract of use shall be the time when the "company" indicates the completion of subscription in the application process.
3. Those who wish to register as a member and use the service express their intention to agree to these terms and conditions by reading these terms and conditions and checking "Agree to the terms and conditions" below when applying for service subscription.
4. Users are solely responsible for damages that may occur due to not reading the terms and conditions.
5. The "company" may classify "users" by grade according to company policy, and differentiate usage by subdividing usage time, usage frequency, service menu, etc.
Article 7 Application for Service Use
1. Those who wish to use the service must fill in the following information in the form provided online by the company.
① Individual
A) Name
B) ID (E-MAIL address)
C) Password
D) Mobile phone number
② Operator
A) Business name
b) Representative name
C) Business address
d) phone number
E) Mobile phone number of the person in charge
f) Fax number
G) ID (E-MAIL address)
a) password
I) Business registration number (including individual entrepreneurs and corporations) or corporation registration number (in case of corporations)
J) Type of business
k) event
③ Settlement information
A) Individual: Copy of identification card, copy of bankbook for payment settlement amount
B) Business: Copy of business registration certificate, copy of bankbook for payment settlement amount
④ Application information
A) Application group
b) name
C) ID (E-MAIL)
d) password
E) Mobile phone number
F) Other application details
2. Those who wish to use the service must enter their information without falsehood. Users who do not register with their own information cannot receive legal protection and may face disadvantages when using the service. Also, you cannot claim any rights in the service.
3. The company may take real-name verification measures for real-name verification when registering as a member or applying for event participation.
4. All IDs of users who applied for use by stealing someone else's name (name, company name, group name) will be deleted, and they may be punished according to related laws.
Article 8 Acceptance of Application for Use
1. In principle, the "company" accepts the use of "service" for the application of "user". However, the "company" may not approve the application for any of the following cases or may terminate the use contract afterwards.
① If the user has previously lost service use qualifications under these terms and conditions, however, exceptions are made when one year has elapsed since the user lost qualifications and has obtained consent to use the service from the "company".
② If it is not a real name or someone else's name is used
③ If false information is provided or the contents presented by the "Company" are not provided
④ If approval is not possible due to reasons attributable to the user or if the application is made in violation of all other regulations
2. In the application under Paragraph 1, the “Company” may request real name verification and identity verification through a specialized institution depending on the type of “Member”.
3. "Company" may withhold approval if there is a lack of service-related facilities or if there is a technical or business problem.
4. If the application for membership is not approved or withheld in accordance with paragraphs 1 and 3, the “Company” shall, in principle, notify the applicant for membership.
Article 9 Consignment of Service
The Company may entrust part of its services to affiliates if deemed necessary.
Article 10 Privacy Polic
1. The company strives to protect the personal information of users in accordance with the relevant laws and regulations.
2. The company follows the relevant laws and regulations regarding the protection of users' personal information and the "Personal Information Handling Policy" set forth by the company. However, the company does not take any responsibility for the information exposed due to reasons attributable to the user, except in the case of intentional or gross negligence on the part of the company.
3. If a user registers and distributes illegal data, such as files that violate public morals or violate national security, the company can view the user's data and submit the data to the relevant institution upon request from the relevant institution.
Article 11 Change of member information
1. “Members” can view and modify their personal information at any time through the personal information management page. However, real names and IDs required for service management cannot be modified.
2. “Members” must notify the “company” of the changes by online correction or e-mail or other methods if the information entered at the time of membership application is changed.
3. The “Company” is not responsible for any disadvantages caused by not notifying the “Company” of the changes in Paragraph 2.
Article 12 Member ID Assignment and Change, etc.
1. The company grants user IDs to customers as stipulated in the terms and conditions.
2. In principle, the member ID cannot be changed, and if you want to change it for unavoidable reasons, you must cancel the ID and re-register.
3. The member ID can be linked with the member ID of the company's site operated by the company with the user's consent.
4. Member ID can be changed at the request of the customer or the company in the following cases.
① In the case of causing disgust to others or going against public morals
② If there are other reasonable reasons
5. You must not expose your service member ID and password to a third party or allow a third party to use them. Users are responsible for damages in service use caused by negligent management or illegal use by a third party. However, if this is caused by the company's intention or negligence, the company is responsible.
6. Other matters related to the management and change of user's personal information shall be governed by the guidance for each service.
Chapter 3 Obligations of Contracting Parties
Article 13 Obligations of the Company
1. The company does not engage in acts prohibited by the relevant laws and these terms and conditions or against public order and morals, and does its best to provide services continuously and reliably as stipulated in these terms and conditions.
2. The company establishes a security system so that users can use the service safely, and discloses and complies with the privacy policy.
3. The company does not send advertisement e-mails for commercial purposes that users do not want.
4. The company does not disclose or distribute the personal information of users it knows in connection with the provision of services to a third party without the consent of the user. However, this is not the case in cases where there is a request from a related agency for investigation purposes under the relevant laws or a request from the Korea Communications Commission, etc.
5. The company complies with laws and regulations related to the operation and maintenance of services, such as the Act on Promotion of Information and Communications Network Utilization and Information Protection and Protection of Communications Secrets.
Article 14 User's Obligations
1. When applying for membership or changing member information, users must write all matters based on facts under their real names, and cannot claim any rights if false or other people's information is registered.2. The user must comply with the matters stipulated in these Terms and Conditions and other matters announced by the company such as various regulations and notices set by the company and related laws, acts that interfere with the company's work, and acts that damage the company's reputation should not be done.3. The user must immediately notify the company through the relevant procedures if the terms of use contract, such as address, contact information, and e-mail address are changed.
4. The user is responsible for all consequences arising from negligent management of the ID and password assigned to members, negligent management of participation application passwords assigned to non-members, and fraudulent use, except for cases in which the company is liable in accordance with related laws and 'Personal Information Protection Policy'.
5. Users cannot conduct sales activities using the service without prior consent from the company, and the company is not responsible for the results of such sales activities. In addition, if the user suffers damages to the company due to such business activities, the user is obligated to compensate the company for damages, and the company can restrict the use of the service and claim compensation for damages through legal procedures.
6. The user cannot transfer or bestow the right to use the service or other status under the use contract to another person without the express consent of the company, and cannot provide it as collateral.
7. Users must not infringe the intellectual property rights of the company and third parties.
8. Users must not engage in any of the following acts, and in case of such acts, the company may impose sanctions, including restrictions on the user's use of the service and legal action, without prior notice.
① An act of registering false information when applying for membership or changing member information
② An act of stealing personal information such as ID, password, e-mail, and contact information of other users
③ Transactions of user IDs with others
④ An act of impersonating a company management team, employee, or related person
⑤ Changing the company's client program, hacking the company's server, or arbitrarily changing part or all of the website or posted information without being granted special rights by the company
⑥ Acts that harm or intentionally interfere with the service
⑦ Copying information obtained through this service for purposes other than using the service without prior consent from the company, using it for publication and broadcasting, or providing it to a third party
⑧ Transmitting, posting, e-mailing or distributing vulgar or obscene information, sentences, figures, sounds, or videos that violate public order and morals to others
⑨ An act of transmitting, posting, e-mailing, or otherwise distributing content that is insulting or personal and may infringe on the honor or privacy of others
⑩ An act of inducing unconditional installation of Active X, spyware, adware, etc. without a detailed and accurate explanation of the purpose
⑪ Acts that harass or threaten other users, or cause continuous pain or inconvenience to specific users
⑫ Collecting or storing personal information of other users without the approval of the company
⑬ An act that is objectively determined to be related to a crime
⑭ Any act of violating all other regulations or conditions of use set by other companies, including this Agreement
⑮ Acts that violate other related laws
Chapter 4 Service Use
Article 15 Service Hours
1. In principle, service hours are 24 hours a day, 7 days a week, unless there is a special business or technical obstacle. However, the company may temporarily suspend service on the day or time set by the company for regular system inspection, expansion, and replacement, and service suspension due to scheduled work will be notified in advance.
2. The company may temporarily or permanently suspend the service without prior notice or notice in the following cases.
① In case of urgent system inspection, expansion, replacement, failure or malfunction
② In case of force majeure such as national emergency, blackout, natural disaster, etc.
③ If there is a problem with normal service use due to congestion of service use, etc.
3. In case of service interruption under the preceding paragraph, the company notifies the member in advance through notices, etc. However, exceptions are made when prior notice is not possible for service interruption due to reasons beyond the company's control.
4. The company can divide the service into specific ranges and separately designate available hours for each range, in which case it will be notified in advance.
Article 16 Termination of Service Use
1. If a member wishes to terminate the use contract, the member himself/herself must apply for cancellation of registration online.
2. If a non-member wishes to terminate the use contract, the non-member himself/herself must cancel the participation application online.
3. If the company is merged or divided into a third party, or the service provider is changed by transferring the service to a third party, the company will notify the member in advance by e-mail and notice. In this case, the member who opposes the merger, merger through division, or transfer of service may terminate the service use contract.
Article 17 Restrictions on Service Use
1. Users shall not engage in any of the following acts. In the event of such an act, the company may take appropriate measures, such as warning the user. In this case, the company notifies the user in advance by e-mail, phone, or other means, and may temporarily or permanently suspend the service or restrict or terminate the use contract depending on the degree.
① An act of registering false information when applying for membership or changing member information
② An act of stealing personal information such as ID, password, e-mail, and contact information of other users
③ Transactions of user IDs with others
④ An act of impersonating a company management team, employee, or related person
⑤ Changing the company's client program, hacking the company's server, or arbitrarily changing part or all of the website or posted information without being granted special rights by the company
⑥ Acts that harm or intentionally interfere with the service
⑦ Copying information obtained through this service for purposes other than using the service without prior consent from the company, using it for publication and broadcasting, or providing it to a third party
⑧ Transmitting, posting, e-mailing or distributing vulgar or obscene information, sentences, figures, sounds, or videos that violate public order and morals to others
⑨ An act of transmitting, posting, e-mailing, or otherwise distributing content that is insulting or personal and may infringe on the honor or privacy of others
⑩ An act of inducing unconditional installation of Active X, spyware, adware, etc. without a detailed and accurate explanation of the purpose
⑪ Acts that harass or threaten other users, or cause continuous pain or inconvenience to specific users
⑫ Collecting or storing personal information of other users without obtaining approval from the company
⑬ An act that is objectively judged to be related to a crime
⑭ Significantly violating all other regulations or conditions of use set by the company, including this Agreement
⑮ Acts that violate other related laws
2. Users are responsible for compensating for damages caused to the company or other users due to reasons attributable to Paragraph 1.
Article 18 Management of Posts
The company may delete, move, or refuse to register any posts or materials that fall under any of the following subparagraphs without prior notice.
1. In the case of content that severely insults or damages the reputation of other users or third parties
2. Distributing or linking content that violates public order and morals
3. If the content promotes illegal copying or hacking
4. In case of advertising for commercial purposes
5. If the content is objectively recognized as being related to a crime
6. In the case of content that infringes the copyright or other rights of other users or third parties
7. In case of violation of the posting principles stipulated by the company or inconsistent with the character of the bulletin board8. If it is judged to be in violation of other related laws
[Event posting principles]
The scope of the event post corresponds to all contents written for the opening of the event page.
1. The company judges events that do not use the participation application function as 'external reception'.
2. If there is a url connected to the external reception method in ‘Event Introduction’ or ‘Event Details’, it is judged as ‘external registration’.
3. Events that use external reception are classified and managed as ‘external reception’.
Article 19 Copyright for Posts
1. The copyright of the post posted by the user within the service belongs to the user who posted it. Also, the company cannot use the post commercially without the consent of the publisher. However, this is not the case for non-profit purposes, and also has the right to post within the service.
2. Users are prohibited from commercially using the data posted on the service, such as arbitrarily processing or selling information acquired through the service.
3. Users may modify, delete, move, or refuse registration without prior notice if the contents or postings in the service posted or registered by the member are judged to fall under each subparagraph of Article 18, Paragraph 1.
Article 20 Warranty for links within the service
1. Various banners and links are included within the service provided by the company. In many cases, it is linked to pages on other sites, and this is a measure to reveal the source of the content provided or under a contractual relationship with advertisers. If you move to a page of another site by clicking on a link included in the service, you should review the policy of the newly visited site as the privacy policy of that site is irrelevant to the company.
Article 21 Provision of Information
1. The company may provide members with various information deemed necessary for the use of the service by e-mail or postal mail.2. The company may request additional personal information with the member's consent for the purpose of service improvement and service introduction to members.
Article 22 Advertisement placement and transactions with advertisers
1. Part of the service investment base that the company can provide services to users comes from revenue through advertisement posting. The user agrees to the posting of advertisements exposed when using the service.
2. The company is not responsible for any losses or damages incurred by members participating in promotional activities of advertisers posted on the service or through this service, communication, or transaction.
Chapter 5 Compensation for damages and other matters
Article 23 Compensation for damages, etc.
1. To the extent permitted by law, the company does not make any promises or guarantees regarding specific matters not specified in these terms and conditions in relation to the service. In addition, the company does not guarantee reliability, accuracy, etc., except in cases where the falsity or illegality of information, data, or facts posted on the service is objectively confirmed by methods such as provided by the creator or written by the user, and We do not take any responsibility in relation to this, except in the case of intentional or gross negligence on the part of the company.
2. The company will compensate the user for damages in accordance with these terms and conditions and laws if the user suffers damages due to the company's negligence. However, the company is not responsible for the following damages.
① The company is exempted from responsibility for providing services if it is unable to provide services due to natural disasters, wars and other force majeure.
② The company is exempted from liability in the event of damages caused by telecommunication service providers stopping or not providing normal telecommunication services.
③ The company is exempted from liability for damages caused by unavoidable reasons such as repair, replacement, regular inspection, and construction of service facilities, unless there is intentional or gross negligence on the part of the company.
④ The company is not responsible for any obstacles or damages to the use of the service due to reasons attributable to the user, except in the case of intentional or gross negligence on the part of the company.
⑤ The Company shall not be held liable for damages caused by computer errors of the user, or damages caused by the user's incorrectly entered personal information and e-mail address.
⑥ The company is not responsible for the failure to obtain or lose the benefits expected by the user by using the service.
⑦ The company shall not be liable for damages caused by the data obtained by the user while using the service, except in the case of intentional or gross negligence on the part of the company.
⑧ The company is not responsible for compensating the user for any mental damage caused by other users while using the service.
⑨ The company has no obligation to intervene in disputes between users or between users and third parties through the service, and is not responsible for compensating for damages resulting from this.
Article 25 Settlement of Disputes
1. The company and the user make the necessary efforts to amicably resolve disputes that have occurred in relation to the service.2. The company prioritizes complaints and opinions submitted by users. However, if prompt processing is difficult, the user is notified immediately of the reason and processing schedule.
Article 26 Jurisdiction and Governing Law
1. Matters not specified in these Terms and Conditions are governed by the relevant laws and customs of the Republic of Korea.
2. Members of the company's flat-rate service and members using other paid services are subject to the terms and policies set forth separately by the company.
3. If a lawsuit is filed for a dispute arising from the use of the service, the court having jurisdiction over the address under the Civil Procedure Act shall be the jurisdiction of the agreement.
Addendum
Limitation of Liability and Legal Notice
The company notifies members and general users of the following matters to be aware of when using various information and services provided by (http://www.glocal-plus.com).
1. Copyright and other intellectual property rights for the services provided by the company belong to the company.
The user shall not reproduce the service provided by the company without permission or use it by copying, transmitting, publishing, distributing, broadcasting or other methods without prior consent of the company, or allow a third party to use it.
2. The company cooperates with external professional companies to provide various information and product contents to improve service to members.
These information provided by the company and the information provider may have errors, and the service may be delayed, and the company shall not be held liable for any errors in such information or delays in the service, except in the case of intentional or gross negligence on the part of the company. not.
3. In addition to events/events directly hosted/supervised by the company, the contents and products of events/events opened by members are produced outside the control of the company.
In the case of content produced outside of the company's control, since the content was developed by a third party, the company's responsibility is irrelevant, and the accuracy of the data contained in the site or compliance with related laws such as the trademark law and copyright law is not the company's responsibility, except in the case of intentional or gross negligence.4. Events that do not use the company's payment method are events that are outside the control of the company.In order to prevent accidents between event organizers and event attendees, the company makes it a rule to settle after +7 days from the end of the event when using the company's payment method. If the attendee deposits directly into the event organizer's account number through deposit from the organizer's bank account, we cannot protect it because the company's control authority is not within reach.
5. Users must not engage in acts such as abusive language, slander, obscenity, expression of violent content, dissemination of false information, and spread of viruses through the company's service.
Posts or links that contain or are suspected to contain these contents may be modified or deleted without prior notice, and depending on the severity, measures such as withdrawal of membership and prosecution may be taken.
6. Users must not interfere with the stable operation of the service by transmitting a large amount of information or repeatedly posting the same or similar information. Users must not interfere with other users' use of the service by continuously sending advertising information by e-mail or posting it on a bulletin board against the recipient's will. Posts or links that contain or are suspected to contain these contents may be modified or deleted without prior notice, and depending on the severity, measures such as withdrawal of membership and prosecution may be taken.
The user must not interfere with the operation of the service by disrupting the service or the server or network connected to the service, or not complying with the requirements, procedures, policies or regulations of the network related to the service.
Please contact us if you have any questions regarding GlocalPlus' "Limitations of Liability and Legal Notice".
inquiry : (051) 714-7127 (gplus@glocal-plus.com)
[Addendum] (2022. 12. 15)
(Effective Date) These terms and conditions will be effective from December 15, 2022.
3. Terms of Use for Electronic Transactions
Chapter 1: General Provisions
Article 1 Purpose and subject of application
1. These terms and conditions govern the electronic payment agency service provided by GW Pacific Co., Ltd. (hereinafter referred to as the 'Company'), the issuance and management service of prepaid electronic payment means, and the electronic bill payment service (hereinafter collectively referred to as the 'electronic financial transaction service'). The purpose of this is to stipulate the rights and obligations between the company and the user, as well as the member's use procedures, etc.
2. The company is a mail order broker and is not the host or party to the opened event.
3. Settlement of the payment amount for paid events using the payment service provided by the company is in accordance with the payment/settlement rules set forth by the company.
4. The amount of payment through deposit from the bankbook of the opener or external/on-site application method is not subject to the application of this regulation.
Article 2 Definition of Terms
1. The definitions of the terms defined in these Terms and Conditions are as follows.
① ‘Electronic financial transaction’ refers to a transaction in which the company provides electronic financial services through electronic devices and uses them in an automated way without direct face-to-face or communication between users.
② ‘Electronic payment means’ refers to electronic means of payment specified in Article 2, Paragraph 11 of the Electronic Financial Transaction Act, such as prepaid electronic payment means and credit cards.
③ 'Electronic payment transaction' means that a person who gives funds (hereinafter referred to as 'payer') causes the company to transfer funds to a person who receives funds (hereinafter referred to as 'recipient') using an electronic payment method.
④ ‘Electronic device’ refers to a device used to transmit or process electronic financial transaction information, such as an automatic teller machine, payment terminal, computer, telephone, or other device that transmits or processes information electronically.
⑤ 'Access medium' refers to means or information specified in Article 2, Item 10 of the Electronic Financial Transaction Act, used to issue transaction instructions in electronic financial transactions or to ensure the truth and accuracy of members and transaction details. It includes electronic cards and equivalent electronic information (including credit card numbers), electronic signature generation information and certificates under the Electronic Signature Act, member numbers registered with financial institutions or electronic financial companies, member biometric information, passwords required to use these means or information, etc.
⑥ ‘Electronic financial transaction service’ refers to the services described in Article 4 provided by the company to users.
⑦ 'User' refers to the user who agrees to these Terms and Conditions and uses the electronic financial transaction service provided by the Company in accordance with these Terms and Conditions, except as otherwise provided in Article 3 Paragraphs 2, 3 and 4 of these Terms and Conditions.
⑧ ‘Transaction instruction’ means that a member instructs the company to process an electronic financial transaction in accordance with these Terms and Conditions.
⑨ ‘Error’ refers to the case where the electronic financial transaction is not performed according to the electronic financial transaction agreement or the user’s transaction instructions without the user’s intention or negligence.
⑩ ‘Opener’ refers to the organizer of the opened event.
⑪ ‘Applicant’ refers to a participant in an open event.
2. Except for what is defined in this Article and other provisions of these Terms and Conditions, we follow the provisions of related laws such as the Electronic Financial Transaction Act.
Article 3 Specification and Change of Terms and Conditions
1. The Company posts these Terms and Conditions on individual services before conducting electronic financial transactions with users and allows them to check the important contents of these Terms and Conditions.
2. If requested by the user, the company delivers a copy of these terms and conditions to the user by means of electronic document transmission (including transmission using e-mail), facsimile transmission, mail or direct delivery.
3. When the company changes these terms and conditions, it notifies users by posting the changed terms and conditions on the financial transaction information input screen or notice board of individual services 30 days before the effective date. However, if the terms and conditions are urgently changed due to the revision of the law, the changed terms and conditions are posted on the website for more than 30 days and the users are notified afterwards via e-mail.
4. When the company makes a notice in Paragraph 3, it makes a notice containing the contents of 'If the user does not agree to the change, the contract can be terminated within 30 days from the date of receipt of the notice, and if the user does not express his or her intention to terminate the contract, it is deemed to have agreed to the change.'.
5. If the user does not express his or her intention to terminate the contract within 30 days from the date of receiving the notice or notice in Paragraph 4, it is deemed to have agreed to the change.
Article 4 Service Hours
1. In principle, the company provides electronic financial transaction services to users 24 hours a day, 7 days a week. However, it may be determined differently depending on the circumstances of the financial company or other payment method issuer.
2. If the suspension of electronic financial transaction service is unavoidable due to maintenance, inspection or other technical needs of information and communication facilities or circumstances of the issuer of financial companies or other means of payment, the company will send notice through electronic means available three days before the suspension of electronic financial transaction service. However, in unavoidable cases such as system failure recovery, urgent program maintenance, or external factors, the electronic financial transaction service may be suspended without prior notice.
Article 5 Confirmation of Transaction Details
1. The company makes it possible to check the user's transaction details (including the user's error correction request and processing results) through the user information inquiry page in each service. In addition, in the case of a request for written delivery of the user's transaction details, the company issues the written transaction details within two weeks from the date of receipt of the request by facsimile transmission, mail, or direct delivery.
2. When the company receives a user's request for transaction details in writing pursuant to Paragraph 1, the company immediately sends electronic documents to the user (including transmission using e-mail) when the transaction details cannot be provided due to operational failure of electronic devices or other reasons, and the period during which transaction details cannot be provided due to operational failure of electronic devices and other reasons is not counted in the delivery period of documents on transaction details in Paragraph 1.
3. Among the transaction contents subject to Paragraph 1, the information retention period of 5 years is as follows.
① Name or number of transaction account
② Type and amount of electronic financial transaction
③ Information indicating the electronic financial counterparty
④ Electronic financial transaction date and time
⑤ Types of electronic devices and information that can identify them
⑥ Fees received by the company in exchange for electronic financial transactions
⑦ Matters concerning the member's consent to withdrawal
⑧ Access records of electronic devices related to the electronic financial transaction
⑨ Matters concerning application for electronic financial transactions and changes in conditions
4. Among the transaction contents subject to Paragraph 1, the information retention period of 1 year is as follows.
1. Records on approval of transactions related to the use of electronic means of payment
2. Matters concerning the member's error correction request and processing results
3. Other matters determined by the Financial Services Commission by public notice
5. If a user wants to request a written delivery as set forth in Paragraph 1, he or she can make a request to the following address and phone number.
Address: #808, Centum Buk-daero 60, Haeundae-gu, Busan (Centum IS Tower)
Site address: https://www.gloacal-plus.com
Phone number: 051-714-7127
Article 6 Withdrawal of Transaction Request, etc.
1. If a user makes an electronic payment transaction using the company's electronic financial transaction service, the member may withdraw the transaction instruction through mail, telephone contact, and electronic document transmission using the address, phone number, and e-mail address listed in Article 6, Paragraph 5 or by way of withdrawal within individual services, until payment takes effect. However, the effective timing of withdrawal of transaction instructions for each service is in accordance with Articles 17 and 27 of these Terms and Conditions.
2. When electronic payment takes effect, the user may receive a refund of the payment according to the method of withdrawal of subscription under the relevant laws and regulations, such as the Consumer Protection Act in Electronic Commerce, etc.
Article 7 Correction of errors, etc.
1. Users may request the company to correct errors when using the electronic financial transaction service.
2. When the Company receives a request for correction of an error pursuant to the preceding paragraph or when it is aware that there is an error in the electronic financial transaction, the Company immediately investigates and handles it, and then 2 weeks from the date of receipt of the request for correction or the date on which it is aware of the error. The result will be notified to the user within a short period of time.
Article 8 Creation and preservation of electronic financial transaction records
1. The company creates and preserves records that enable users to track and inquire the contents of electronic financial transactions used, and to check or correct the contents in the event of an error.
2. In accordance with the provisions of Paragraph 1, the types and retention methods of records that the company must preserve are in accordance with Article 6, Paragraphs 3 and 4.
Article 9 Prohibition of Provision of Electronic Financial Transaction Information
1. In providing electronic financial transaction service, the Company shall not acquire or provide, disclose, or use user's personal information, user's account, access medium, and information or data on the contents and performance of electronic financial transaction for purposes other than business purposes unless it in accordance with laws such as the Financial Real Name Act or when user's consent is obtaines.
2. The company operates a personal information processing policy to protect users' personal information so that users can safely use electronic financial transaction services. The company's privacy policy can be found on the company's homepage or on the page linked to individual services.
Article 10 Responsibilities of the company
1. The company is responsible for compensating for damages to members in the event of any of the following accidents.
① Accidents caused by forgery or alteration of access media
② Accidents occurring during contract conclusion or electronic transmission or processing of transaction instructions
③ Accidents caused by electronic devices for electronic financial transactions or the use of access media acquired illegally by breaking into the information and communications network pursuant to Article 2, Paragraph 1, Item 1 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.
2. Notwithstanding Paragraph 1, in the case of each of the following subparagraphs, the company may bear all or part of the responsibility to the user.
① When a member lends access media to a third party or entrusts its use, or when it is provided for the purpose of transfer or security
② In the event that the user leaks, exposes, or neglects the access medium despite knowing or being able to easily know that a third party can conduct electronic financial transactions using the member's access medium without authority
③ In the event of damage to a member who is a corporation (excluding small businesses pursuant to Article 2, Paragraph 2 of the Framework Act on Small and Medium Enterprises), if the company has fulfilled its duty of care reasonably required to prevent accidents, such as establishing security procedures and thoroughly complying with them
3. In case the processing is impossible or delayed due to natural disasters or other force majeure reasons not attributable to the company despite the transaction instructions from the member, the company notifies the member of the reason for the impossibility or delay (including cases notified by mail order distributors, financial institution, payment method issuer), company do not bear any responsibility for this.
Article 11 Dispute Handling and Dispute Mediation
1. Users may request dispute resolution, such as filing opinions and complaints related to electronic financial transactions and claims for damages, through the dispute handling manager or contact information posted at the bottom of the company's service page.
2. If a user applies for dispute resolution to the company, the company informs the user of the result of investigation or handling within 15 days.
3. If a user has an objection to the results of the company's dispute resolution, user can apply for dispute mediation related to the use of the company's electronic financial transaction service to the Financial Supervisory Service's Financial Dispute Mediation Committee in accordance with Article 51 of the Act on the Establishment of the Financial Services Commission or the Korea Consumer Agency in accordance with Article 60 Paragraph 1 of the Framework Act on Consumers.
Article 12 Company's Obligation to Ensure Safety
The Company complies with the standards set by the Financial Services Commission for electronic financial transactions and the information technology sector, such as manpower, facilities, and electronic devices for electronic transmission or processing by type of electronic financial transaction, so that electronic financial transactions can be safely processed.
Article 13 Rules other than the terms and conditions
1. If the individual agreements between the company and the user are different from those stipulated in these terms and conditions, the agreements take precedence over these terms and conditions.
2. Matters not stipulated in these terms and conditions regarding electronic financial transactions shall be governed by the individual terms and conditions.
3. Matters not stipulated in these Terms and Conditions and individual terms and conditions for electronic financial transactions (including definitions of terms) are subject to relevant laws and regulations, such as the Electronic Financial Transaction Act, the Specialized Credit Financial Business Act, and the Consumer Protection Act in Electronic Commerce, etc., unless otherwise agreed upon.
Article 14 Disclaimer
1. The company is exempted from responsibility for providing services if it is unable to provide services due to natural disasters or equivalent force majeure.
2. The company is not responsible for any obstacles to service use due to reasons attributable to members.
3. The company is not responsible for the loss of expected profits by the member using the service, and is not responsible for damages caused by data obtained through other services.
4. The company is not responsible for the reliability and accuracy of information, data, and facts posted by members on the service.
Article 15 Competent Court
1. If there is a disagreement or dispute between the company and the member regarding the use of the service, it must be resolved amicably by agreement between the parties.
2. If a lawsuit is filed because the dispute under Paragraph 1 is not resolved satisfactorily, the court in accordance with the procedures set forth in the relevant laws and regulations shall be the competent court.
3. The laws of the Republic of Korea apply to lawsuits filed between the company and users.
Chapter 2 Electronic Financial Transaction Service
Article 16 Composition and Contents of Electronic Financial Transaction Service
1. The opener may choose to use the company's electronic financial transaction service when opening an event.
2. The electronic financial transaction service consists of the following individual services.
① Electronic payment settlement agency service
② Prepaid electronic payment method issuance and management service
③ Electronic bill payment service
3. Electronic financial transaction service is provided through a PG company, and the opener can rent a card device from the company for a fee.
4. When using the electronic financial transaction service, the creator pays the following fees for settlement later.
customizing event
Payment method: credit card (domestic)
Fee: 5.5%
6. Members are provided with proof of payment as follows.
① Credit card sales slip: Provided on My Page when credit card payment is completed.
② Transaction Confirmation: Provided on My Page when payment is completed with a payment method other than credit card. (Can be used as a receipt)
③ Transaction Statement: Provided if requested by the applicant using the Glocal Plus payment service.
④ Cash Receipt: Issued by Glocal Plus if the applicant wishes to issue it.
⑤ Consignment (tax) invoice: If the creator agrees to consignment issuance, it will be issued by GlocalPlus at the request of the applicant.
※ Refer to proof of payment
The company does not distinguish whether the opener is registered as a business or whether it is for-profit or non-profit.
Therefore, the ‘total payment amount’ is indicated on the evidence issued when using the payment service without separating the VAT. (Excluding entrusted tax invoice)
※ Refer to the consignment (tax) invoice
The company is not a party to the event opened. If the opener is a business that can issue (tax) invoices, you must inform us of your consent for the company to issue entrusted (tax) invoices to the applicant on behalf of the opener.
If the opener does not agree to issuance of consigned (tax) invoices, or is a business or individual who is unable to issue (tax) invoices, the company cannot issue (tax) invoices to the applicant.
7. Refund
① Refund of the amount paid using the company's electronic financial transaction service is subject to the cancellation/refund terms and conditions.
② If the event is canceled or changed due to the circumstances of the creator, the refund fee for the applicant will be borne by the creator.
8. Paid Event Settlement
① Settlement time and procedure
A) Settlement of paid events using the electronic financial transaction service is based on the end date of the event period set by the creator.
B) Settlement schedule and procedure may change depending on circumstances of the opener and the company.
9. Registration of settlement information
① For settlement, the creator must register the settlement information in the member information. Settlement will not proceed for Openers for which settlement information is not registered.
② For settlement information, the following documents must be registered in ‘My Page → Member Information Modification → Settlement Information Registration’.
A) Individual: copy of ID card, copy of bankbook
B) Business: Copy of business registration, copy of bankbook
C) Non-profit, tax-exempt businesses: copy of business registration certificate or number card, copy of bankbook
※ Settlement information must match the name of the opener.
※ Registered settlement information cannot be directly changed, so please select carefully.
※ The company is not responsible for any disadvantages caused by the opener registering incorrect settlement information.
10. Settlement Procedure
① Sending the statement of settlement
A) The settlement statement will be sent to the opener's email within 5 days after the end of the event period.
B) The opener must read the received settlement statement and notify the company of any abnormalities in the settlement details by e-mail or phone.
☞ E-mail gplus@gloacal-plus.com, phone 051-714-7127
① Remittance of settlement amount
A) Remittance of the settlement amount is carried out 5 business days after the end of the event period.
B) Remittance proceeds when it is confirmed that there is nothing wrong with the settlement statement provided by the company.
However, if there is no confirmation of the opener's settlement details until 10 business days from the end of the event, it is considered that there is no problem with the settlement details and remittance is made according to the settlement information. After the remittance is complete, objections to the settlement details may not be accepted.
C) Remittance with the amount after deducting the company fee from the total payment amount.
* Final settlement amount = Total payment amount – Glocal Plus fee
D) Upon remittance, the company issues a tax invoice (or cash receipt) for the company's fee deducted from the opener.
11. Waiting for payment completion
① If there is a waiting list for payment completion, the opener must inform the company whether the waiting list will be refunded or settled.
Settlement may be postponed if it is not confirmed whether the refund or settlement of the person waiting for payment completion is included.
② Those waiting for payment completion will be fully refunded regardless of the payment method used.
12. The company is not responsible for settlement delays due to non-confirmation of the opener's settlement information, loss of the settlement statement, or lack of familiarity with the settlement procedure.
13. Postponement of Settlement
Glocal Plus may suspend settlement in the following cases.
① When only part of the settlement information is registered or not registered in the member information of the opener
② If the names of the settlement information registered in the opener's member information do not match each other
③ If the Opener does not inform Glocal Plus of any abnormalities in the settlement details provided by Glocal Plus
④ In case the Opener does not notify Glocal Plus whether refunds or settlements are included for those waiting for payment completion
⑤ In the event of a change in settlement details, such as a refund or additional payment by the applicant, during the settlement process
⑥ In case the opener refuses the settlement procedure
⑦ If there are other reasonable reasons other than the above
14. Reporting of the payment amount to the National Tax Service
① The amount paid through the company's electronic financial transaction service is a transaction between the creator and the applicant.
② The opener must refer to the settlement statement provided by the company and file a VAT report or business status report for the amount paid directly to the National Tax Service.
③ The company has fulfilled its duty as a place of business by providing the opener with a statement of reference for reporting to the National Tax Service, so it does not take responsibility for unreported items.
A) Business Opener
A. After the event period ends, please refer to the statement provided by the company and report to the National Tax Service to avoid any omission.
b) individual opener
A. Individual openers may be judged as businesses by the National Tax Service depending on the number of events opened or the settlement amount.
You must decide whether to register as a business through consultation with an expert such as the National Tax Service 126 or the civil affairs office of the competent tax office.
B. The company does not take responsibility for any disadvantages caused by not fulfilling the business registration even though the opener himself/herself is required to register.
Article 17 Suspension of Service Provision
1. The company may suspend the provision of services in the following cases.
① In case of unavoidable reasons due to construction such as maintenance of service facilities
② In case telecommunications service is suspended by the telecommunications service provider stipulated in the Telecommunications Business Act
③ In case of other force majeure reasons
2. The company may limit or suspend all or part of the service when there is a problem with normal service use due to a national emergency, power outage, failure of service facilities, or congestion of service use.
•[Addendum] (2022. 12. 15) (Effective Date) These terms and conditions will be effective from December 15, 2022.
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